Prospective Tenants FAQs

Prospective Tenants Frequently Asked Questions

1. Why should I rent from Property Associates Management Co.?

We take pride in the homes we manage. Our goal is to furnish you with a clean residence in good condition at a reasonable rent. One of the most important factors to consider when selecting a home to rent is the ability of your landlord to provide you with responsive professional management services. For over 20 years we have provided our residents with friendly, excellent and prompt service.

* Residents are treated with respect. You are important to us and without you we wouldn’t be in business

* The return of all security deposits are handled promptly and according to California State Law.

* All deposits held by Property Associates are kept in a FDIC insured banking institution.

* We respect your privacy. All inspections, property showings, maintenance, etc. is by appointment with the resident, except in cases of emergency.

2. How do I arrange to view the interior of a property?

Drive by the property you are interested in to be sure that the age, condition, and surrounding area of the home is acceptable to you, then call our office to schedule an appointment. All showings are by appointment only.

3. How do I apply to rent?

Please download the application form from the website and submit it to our office, either in person or via email. Applications are also available at the office. We are not charging an application fee at this time, since there is a shortage of rentals in our area and not everyone will qualify or be offered a rental by our office. Applications must include proof of employment and income equal to 2.5 to 3 times the monthly rent of the property and a photo ID.

4. On what basis will my application be screened?

We base our decision on credit, references and income. Our goal is to select the best qualified applicant for the rental home or apartment.

5. What is your pet policy?

Some of our properties will accept pets with certain restrictions and an additional security deposit. Dogs must be at least 2 years old. Prohibited dogs include the following breeds; Rottweiler, Doberman, Chow, Bull Terrier and any breed commonly referred to as a “pit bull”. We will need a current photo of your dog. Dogs are not allowed in any of our rental apartments.

6. What happens after I move in?

Be sure to complete your move-in check list and return it to the office within 10 days of occupancy. Please highlight anything that needs immediate attention.

You will receive a text and email from AppFolio, the property management software company we use. You will be invited to set up a Tenant Portal through which rent can be paid at no charge from your checking account electronically. The AppFolio app for your smartphone is now available as well.

7. Can I have a copy of my credit report?

Yes, just ask and you can pick it up at our office during normal business hours.

8. Can I have a roommate?

Possibly, if the person fills out an application, is approved and added to the lease. If a roommate moves out, the security deposit is held until all tenants on the lease move out. The refund check is made out to all adults on the lease unless a signed release of interest in the security deposit is on record.